SailWeek Privacy Policy
SAILWEEK WEBSITE PRIVACY STATEMENT
SailWeek is committed to protecting your privacy and takes its responsibility regarding the security of customer information very seriously. Our website Privacy Statement sets out what information we collect, how we collect it, what we do with it and how we protect this information. Any personal data is collected and processed in accordance with EU data protection laws. It is really important that you read this SailWeek Privacy Policy (‘the Policy’) carefully as it contains important information about how we will use your personal data.
COLLECTION OF PERSONAL DATA
In order to process your booking, we collect personal details from you together with information we learn about you from your use of our website. These details may include (where applicable) passenger names, addresses, passport or Government issued EU National ID card numbers, telephone numbers, email, payment details. In some instances we may also collect information regarding medical conditions (only for guests who have special medical requirements).
Your data may be used for the following purposes: providing products and services you request, contacting you in the event of a SailWeek product details or time change, statistical and marketing analysis, systems testing, customer surveys, customer relations communications and offering you services and products we believe may interest you.
SHARING INFORMATION ABOUT YOU
We follow strict security procedures in the storage and disclosure of passenger information.
We may disclose your information to government authorities or enforcement bodies for compliance with legal requirements. Also we pass information to charter companies and Port Authorities in order to conclude official Crew lists needed for the cruise.
MY SAILWEEK ACCOUNT
All data collected upon registration in your SailWeek account will be processed in line with this Privacy Statement. At your personal SailWeek account we store all your information such as name, surname, email, nationality, gender, telephone numbers, emergency third party emails and mobile numbers, booking details, payment plan so that you can access it whenever you wish.
You may also store information regarding your medical conditions (only for guests who have special medical requirements) and food preferences.
You may also store details of your and (with their consent) your travel companions’ travel document. We will delete any information of a travel companion collected without the companion’s consent, as soon as we learn about it.
DIRECT MARKETING MATERIAL
From time to time we may contact you with information regarding our sailing product promotions and ancillary products via email. However, you will have the choice to opt in or out of receiving such communications by indicating so at the booking stage. You will also be given the opportunity on every e-communication to indicate that you no longer wish to receive our or their direct marketing material.
SITE TRACKING
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. By visiting and using our Website, you or your computer may provide personal data.
LINKS TO THIRD PARTY WEBSITES
This privacy statement only covers websites that we own and control. It does not cover links to other websites and accordingly any information collected by those parties that own and control those websites or their use of cookies set from their domains when you visit their websites. Please be aware that individual third-party organizations operate their own policies regarding the use and sale of personal information and the use of cookies. If you have a concern regarding the way your personal information will be used on other sites or on the type of cookies used and how they are being used then you are advised to read the relevant privacy statement and cookie policy or in the absence of such a statement and policy on the site, contact the company concerned. Any data stored by third party websites are stored completely separately by third party.
ACCESS TO INFORMATION
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances, unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@sailweek.com.
We reserve the right to amend these terms and conditions without prior notice by posting the new terms and conditions on this website. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.